Both landline and mobile phone users may be the victim of cramming. (Photo by Graeme Paterson, Flickr)

Have you ever received your phone bill and thought, “Whoa! Why is this so high?” If you know that you didn’t call distant relatives in the home country or spend hours on the line with the Hollywood Psychics, you may likely be the victim of cramming. But what does that mean and what do you do about it? Here’s everything you need to know.